Real cases.
Names removed.
A working sample of the jobs handled this year. Every entry is real, every client signed off — we just don't name them. That's the whole point.
Rodents · loft
Family with young kids, rats heard in loft after dusk. Survey, baiting, sealing — 2 follow-up visits, fully clear by visit 3.
Wasps · soffit
Active wasp nest under back soffit, kids playing in garden. Quoted £55, treated in under an hour, gone within 24 hours.
Bedbugs
Returned from a hotel stay with bites. Thermal-and-chemical treatment, mattress encasements, signed off after 14-day reinspection.
Mice · kitchen
Droppings behind cooker, mice in walls. Found the entry point at the boiler service pipe, sealed, baited internally. No activity at follow-up.
Cockroaches
German cockroach activity in kitchen prep area. Gel baiting + crack-and-crevice over three night visits. EHO inspection passed two weeks later.
Fleas
Cats brought fleas in over summer. Pet-safe whole-house treatment, family + pets back home by 4pm same day. No re-treatment needed.
Rodents · drains
Tenants complaining of rodent sightings on lower floors. Traced to a broken drain run — sealed and treated, scheduled monthly prevention visits since.
Wasps · loft hatch
Large nest in loft above hallway hatch. Sealed access, treated, removed nest within 48 hours of treatment. No re-occurrence.